This outlines the guidelines regarding the non-refundability of downloadable items to ensure clarity and consistency in transactions involving digital products. This policy applies to all downloadable items offered by gracedforhome.com including but not limited to software, e-books, print, and other digital content.
- Due to the nature of the product, downloadable items purchased from gracedforhome.com are non-refundable. Once a downloadable item has been purchased and downloaded, the transaction is considered final, and refunds will not be provided.
- Please ensure compatibility and suitability of the downloadable item before making a purchase. you can email gracedforhome@gmail.com to ask any questions about an item before you download and I’ll be happy to help. Customers are encouraged to review product descriptions, specifications, and any available demonstrations or trials to make informed purchasing decisions.
- Refunds may be considered in exceptional circumstances, such as: – Technical issues preventing successful download or access to the purchased item, which cannot be resolved, misrepresentation or inaccuracies in the product description, rendering the item significantly different from what was advertised. Requests for refunds based on exceptional circumstances will be evaluated on a case-by-case basis.
Need help?
Please do get in touch at gracedforhome@gmail.com
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